+34 616 68 30 14 info@buceonline.com

Faq

It’s not necessary, but keep in mind that if you place an order with partner PICs and you’re not in Teaching Status, PICs won’t be able to be transferred to your account until you’re in Teaching Status. Also, in digital courses you won’t be able to track the student if you’re not in Teaching Status.

Category: Pedidos

Yes. Please note that our services are for PADI professionals, that is why you have to register in order to access the rates we offer.

Category: Pedidos

Yes of course. As you know, during the OWD course, your students are covered by your Instructor insurance or dive center, but once you certify them they are no longer covered by it. You can take out insurance for your students, so that once certified they can dive with their mandatory insurance.

Category: Seguros

Yes of course. Ask us for a quote and we will customize it according to the volume of purchase, so that you can always benefit from the best prices.

Category: Pedidos

If it is your first order, to be able to invoice it it is necessary, if particular, first name, surname and ID, if it is a company, company name and NIF. We also need the billing address and shipping address, contact phone number, PADI Number (Center or Instructor) and contact email.

Category: Pedidos

Orders can be placed through the Contact Us form. You can also send an email pedidos@buceonline.com or via WhatsApp. We will send you a proforma packing slip or invoice so you can formalize the order.

Category: Pedidos

We don’t normally charge freight (**). We only charge freight for small orders and always upon acceptance of them.

Category: Pedidos

Orders can be paid by transfer or by Bizum.

Category: Pedidos

You can ask us for a quote without any commitment. We will send you a quote or pro forma invoice. If you are happy to proceed with the payment, you send us proof of the same and we immediately get going with your order.

Category: Pedidos

If the material you request is in stock, the order will arrive at 48-72h (*) If we do not have Stock, we will manage it directly with you so that you have the material you need as soon as possible. Normally 4 to 6 days you will have the material (*) If the order is digital you will normally have it available on the same day as you formalize it.

Category: Pedidos

Yes of course. Urgent orders will arrive in 24h (*) not counting Saturdays, Sundays or public holidays. In urgent orders we charge freight. It will always be managed with your prior acceptance.

Category: Pedidos

At the time you place the order, we manage it so that it arrives to you as soon as possible and immediately request the transfer of the PICs so that you have them and you can certify as soon as possible to your students.

Category: Pedidos

All PADI course material is charged 4% VAT.

In branded material, such as flags, caps, emblems, etc., VAT is 21%

Category: Impuestos

PiCs without material have to be charged 21% VAT

Category: Impuestos

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(*) With the current pandemic situation, BuceOnline cannot guarantee delivery times or possible delays by the delivery company
(**) Except the Balearic Islands, the Canary Islands, Ceuta, Melilla, Madeira and Azores
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